The Ring Boxes is a subscription box filled with trendy bridal products delivered each month. Our products help brides to prepare and pamper themselves leading up to the Honeymoon (& more coming soon)!

We are a women-led company & we pride ourselves in being personable with our customers so every message is handled by a TRB care specialist.

I hand select & sample each product that goes in our boxes so each box is filled with the most LOVE! - XOXO Antoinette

Yes, of course! Our products are made with LOVE and perfectly curated for ALL BRIDES! XOXO

*Please Note - We DO NOT offer groom or MR items in any of our bridal subscription boxes. ONLY in our one time Groom Box on our Shop

Your first box will ship WITHIN 2-3 BUSINESS DAYS of ordering & you will receive an email with tracking! 

After you receive your first box, all of your other boxes will ship out by the 8th of the following month during our main shipment. 

If you have any issues with tracking or need to update your shipping address, please contact our customer success team & they will be happy to assist! 

Please Note: shipping addresses must be updated prior to shipment & will result in a re-ship fee if the update was not completed before the box processed. Forwarding fees will not be covered by The Ring Boxes due to failure to update prior to shipment. 

We hope you never leave us, but if you do decide to cancel, you can do so by emailing us at Support@TheRingBoxes.com.
Be sure to cancel by 5pm cst on the 14th of the month you wish to cancel. That will make sure that a box is not processed for you! Cancellations made after a box has processed will not be refunded. 

• If you selected the month to month plan: you can cancel at any time.
• If you checkout with our SMS welcome code: you can cancel or pause at any time.
• If you selected a plan with code FREEBOX: you must complete your plan to keep the promo. If you cancel before the subscription has ended (depending on the months you chose), you will be charged the discounted price of the first box you received ($39.99). So basically, you can cancel at any time, you will just be charged your first box instead of getting it for free for completing the plan chosen. 

If you need to take a break, we understand life happens! Here are your options below:

- You can skip your box/payment (2) times during your packaged subscription.

(skips must be requested by 5pm cst the day before your payment is set to process & we cannot skip a payment that has processed) 

- TRB offers bi-monthly frequency. You can get a box every other month if that is better for your engagement timeline!

Please note - if you have a packaged subscription (6, 9, or 12 mo) you will still process all boxes. Skipping/Frequency just stops your account from processing/shipping a box the month you requested. 

You can reach out to our team (support@theringboxes.com) if you have further questions. 

If you subscribe between the 1st and the 10th: you will then process your 2nd box on the 25th of that month to ensure you're on our regular shipment schedule the following month. 

If you subscribe between the 11th and the last day of the month: you will then process your 2nd box on the 15th of the following month for the remainder of your subscription. This is so you have time to receive your box before being charged again.
If you would like to get your 2nd box sooner, please reach out & we will accomodate!

Please Note: All boxes (after your 2nd box) are processed automatically on the 15th of every month & shipped at the beginnging of the following month. This allows 2 weeks(ish) for our customers to update size/address before shipment begins! 

• If you received your box this month & feel disappointed with the items received, please reach out to our TRB CS Team. We will be happy to hear your feedback and get you back on track to celebrate! 

• If you received a shirt that does not fit properly we will happily replace it for a new shirt as long as we have the new size available in stock.

Please Note: Requests for shirt replacement must be made directly to The Ring Boxes at Support@theringboxes.com within 30 days of receiving the box. 

Our shirts are stretchy and sooo comfy! Please see measurements below:

We always LOVE to continue the fun with our brides on their engagement journey!

If you would like to re-subscribe, please reach out to our amazing TRB team (support@theringboxes.com) & they will make sure you are back in rotation correctly! 

Of course, we've got you bestie! We reward our brides along the journey & celebrate every new status with sprinkles of love (credits). 

• If your box is lost in transit (meaning tracking has not updated for 10+ business days) & you have not received it; we will replace your box for free!

• If your box was not received (meaning tracking shows delivered but you cannot find it), please reach out to support@theringboxes.com & they will look into it right away!

• If your box needs to be re-shipped due to the following reasons: failure to update shipping address, delivered not received, or refusal it will result in a re-ship fee to cover the shipping costs of the replacement box. 

Domestic Re-Ship Fee (in the U.S.) - $10.00 usd
International Re-Ship Fee (outside of the U.S.) - $25.00 usd

Absolutely! We have one time bridal boxes on our shop page for those wanting to gift a box or just purchase specific boxes. 

Please Note: if you purchase a one time bridal box, they are in our current rotation. If you subscribe to become a TRB bridal bestie, you may receive a duplicate. Just reach out to our care team & they will make sure that does not happen! 

Bestie we would never send you to a chatbot! We offer genuine, real-time support because we know just how stressful wedding planning can be. We’re dedicated to making sure our brides feel celebrated every step of the way. Whether you need help solving an issue, have a question, or just need a little extra love, we’ve got your back! - XOXO

Customer Care Hours:

Monday - Friday : 9 am to 5 pm cst 

*weekends our care team is off to spend time with their families*