First box will ship in 2-3 business days

Frequently Asked Questions

The Ring Boxes is a subscription box filled with trendy bridal products delivered each month. Our products help brides to prepare and pamper themselves leading up to the Honeymoon (& more coming soon)!

We are a women-led company & we pride ourselves in being personable with our customers so every message is handled by a TRB care staff member.

I hand select & sample each product that goes in our boxes so each box is filled with the most LOVE! - XOXO Antoinette

We handpick items for a new themed box each month! Like our "I said YES", "Be My Guest", "Bach Bound", and "Honeymooning" boxes. 

Each box is filled with trendy bridal products to celebrate, pamper, and help prepare our brides for all of the excitement throughout their engagement journey! XOXO

 

Yes, of course! Our products are made with LOVE and to be perfectly curated for ALL BRIDES! XOXO

*Please Note - We DO NOT offer groom or MR items in any of our bridal subscription boxes. ONLY in our one time Groom Box on our Shop

Your first box will ship WITHIN 2-3 BUSINESS DAYS of ordering & you will receive an email with tracking!

After you receive your first box all of your other boxes will ship out by the 8th of the following month during our main shipment. 

If you have any issues with tracking or need to update your shipping address, please contact our customer success team & they will be happy to assist!

*Please Note - shipping addresses must be updated prior to shipment & will result in a re-ship fee if the update was not completed before box processed. Forwarding fees will not be covered by The Ring Boxes due to failure to update prior to shipment*

We hope you never leave us, but if you do decide to cancel, you can do so by logging into your customer portal or emailing us at Support@TheRingBoxes.com

Be sure to cancel By 5:00 pm on the 14th of the month you wish to cancel.

Our monthly billing cycle is automated and processes on the 15th each month. 

Cancellations made after this time cannot be refunded. 

If you selected the month to month plan, you can cancel at any time. If you checkout with our SMS welcome code you can cancel or pause at any time!

If you selected a 6, 9 or 12 month packaged plan, with a deep discount such as FREEBOX, MUSTHAVE, or JUST10, you can make changes to your shipment at any time such as electing to skip a month or two.

If you cancel before the subscription is up we will charge your account for the amount of any plan savings accrued up until that point. This means that ANY discount you received on your first box for subscribing to a 6, 9, or 12 month plan will be VOIDED and we will charge your account accordingly to collect that original discount back.

TRB offers (2) skips per subscription if you need to take a break because we understand life happens! You can skip your box/payment for (1) month at a time with a maximum of (2) skips per subscription in order to make sure our brides don't get too far behind with their boxes. 

*Please note - if you have a packaged subscription (6, 9, or 12 mo) you will still process all boxes. Skipping just stops your account from processing/shipping a box the month you requested. 

You can reach out to our customer success team (support@theringboxes.com) if you need assistance or have further questions. 

Please read in detail to understand exactly when your first "renewal" charge will process. 

If you subscribe between the 1st and the 10th you will then renew on the 25th of that month to ensure you get your next box with our regular shipment the following month. 

If you subscribe between the 11th and the last day of the month you will then renew on the 15th of the following month for the remainder of your subscription. 

Our boxes are processed automatically on the 15th of every month (after your second box). 

We allow (2) skips per subscription & you can do so by reaching out to our support team (support@theringboxes.com).  *If you have a (6, 9, or 12 month sub) you will still have to complete all required boxes to fulfill your subscription. 

The Ring Boxes is not responsible for any charges from banks or credit cards due to insufficient funds. Our Billing & Cancellation policies outline when your account will process your payments.  

Please reach out to support@theringboxes.com for questions regarding billing. 

  • If you received your box this month & feel disappointed with the items received, please reach out to our TRB CS Team. We will be happy to hear your feedback and get you back on track to celebrate! 

 

  • If you received a shirt that does not fit properly we will happily replace it for a new shirt as long as we have the new size available in stock.

*Please Note: Request for shirt replacement must be made directly to The Ring Boxes at Support@theringboxes.com within 30 days of receiving the box

Our shirts are stretchy and sooo comfy! Please see measurements below:

 

We want to make sure your Ring Box is perfect, so we gladly replace any broken or defective items!

Please take a photo of the damaged or defective item and send it to our customer success team at Support@theringboxes.com

You can submit a form on our website or click the chat icon to submit a message to our customer success team!

Your message can be submitted at any time however, please keep in mind we fully employee our care specialists and they need time with their families too - XOXO

Our care specialists are live Monday - Friday 9 am - 5 pm cst (excludes major holidays). 

We always LOVE to continue the fun with our brides on their engagement journey.

If you would like to re-subscribe, please reach out to our amazing TRB team (support@theringboxes.com) & they will make sure you are back in rotation correctly! 

Has your tracking not updated?
    Please allow 21 days from shipment for reporting your box lost. If your tracking has not updated 10 buisness days from shipment date, please reach out and let us know.

Does your tracking show delivered and you did not receive your order?
      First, you will need to reach out to your postal carrier to verify delivery. After verification, please reach out to support@theringboxes.com and our CS will be able to assist you. If your order needs to be reshipped, it will result in a reship fee of $7.95 domestic & $14.95 international for all Ring Boxes.

Shared Sweeps finances shared giveaways for e-commerce companies. The team at Shared Sweeps has given away millions of dollars in cash and prizes through giveaways.

All 50 US states and Canada minus Quebec. Please see the official rules for the full list of eligibility.

You can choose between a dream honeymoon + a designer wedding dress valued at $30,000 plus $70,000 in cash or $100,000 in cash!

4/30/2024. We typically alert the winner within a week.

Over 700,000 boxes
shipped to Happy Brides!

Get Your Box!
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VIEW SOME OF OUR THEMES!

SHE SAID "YES" EKK!!!

All about celebrating your new ENGAGED Status! We curated a box filled with items to help you start your planning process as well as items that scream "I'm a Bride-to-be!!!"

COUNTING DOWN THE DAYS!!

Curated to help you capture + celebrate every last milestone leading to your BEST DAY EVER!!

EN ROUTE TO HAPPILY EVER AFTER

Brides NEED their beauty sleep! Designed to pamper you & help you relax all while preparing you for the wedding! Complete with must haves ALL brides need for getting ready for their Best Day Ever!

BE MY GUEST!

With your Big Day on the horizon we wanted to make sure we helped you to prepare for your guest! This box was curated with essential wedding decor + keepsakes that you will hold onto for a lifetime! Along with some special items just for the Bride-to-be!

BACH BOUND

We wouldn't be a bridal subscription box with a BACHELORETTE Box!! Curated to prepare you for an amazing time out with stunning bridal accessories, unique party games & even some fun for your bridal party too!

THE BIG DAY

Your Big Day is right around the corner! You have done enough planning, it's time to leave it in our hands and let us prepare you with all the MUST HAVE details you're going to need & want for a perfect day!!

HONEYMOONING

You're officially a MRS!! Congratulations!! We have everything you need to take off on your honeymoon and have everyone know you're Newly Weds!