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Frequently Asked Questions

What are The Ring Boxes?

The Ring Boxes are a monthly box delivered right to the brides' doorstep packed with handpicked bridal themed items! Helping our brides to plan, prepare and pamper themselves leading up to the big day! 

What's inside the box each month?

Each month we hand pick and select a box for you filled with beautiful items such as the cute “Pop the champagne I’m changing my last name tank tops, Vow booklets, Groom flask, banners, cake toppers, MR & MRS chair signs, Spa and beauty products, Recipe cards to help our brides expand their cookbooks, as well as gorgeous wedding decor & favors, Date night perks & much more!

How long does it take to receive my box each month?

Your box will be shipped out between the 5th and 7th of each month!  You will receive a confirmation email informing you that your box is on its way! If located in the United States you should then receive your box between an estimated 5 to 7 business days after its has shipped! All international orders are shipped via DHL and have an estimated 4 to 11 days for delivery. 

How do the subscription plans differ?

We have 4 options for our subscriptions! You can choose a month to month subscription that will be automatically recurring at $39.95 and you can cancel at anytime!

We also offer discounted subscription packages of 3, 6 or 12 months! These are either paid in full the day of purchasing or broken down into a month to month payment as well, Making for the perfect gift and the discounted rates make them even more affordable! 

Can I cancel my subscription?

Yes! Absolutely, If you chose the month to month subscriptions you can simply cancel at anytime!  Our discounted packaged subscriptions may also be cancelled, but you will be charged for the entire term until the subscription period is over. For example, if you choose a 3 month subscription at the discounted rate and want to cancel after the 2nd month then you will still be charged for the 3rd month and receive a package! But you will not be rebilled after this! The purpose of the packages are to insure you are subscribing for a longer period of time which gives you the benefit of the discounted rates!

What is your cancellation policy

 Monthly Rebillable Subscriptions can be canceled at anytime in your Account settings. If you’ve already been billed for this month’s box, your cancellation will take effect in the next billing cycle. 

What are your Shipping & Billing Policies

We ship between the 5th & 7th of every month. Orders placed after the 1st of the current month will ship out between the 5th & 7th of the following month. Monthly re-bill is charged on the 15th of every month! 

For example: If you purchase your subscription on the 1st of January you will be charged that day on the 1st and you will receive your first box in February! You will not be charged a re-bill fee until February 15th after you have received your first box!

Is shipping included?

No shipping is not included in the price of our boxes but we have set flat rates for our customers! All U.S. orders cost $6.95 to ship, International shipping cost: $14.95 to ship.

What if my account has insufficient funds when I subscribe or when I am re billed?

The Ring Boxes is not responsible for any charges from banks or credit cards.

What if I subscribe and then cancel right away?

Once you subscribe your account it immediately charged. If you cancel right away, this will only insure that your subscription will not renew. If you cancel because you have changed your mind and wish to be refunded you must email us at support@theringboxes.com and request a refund. 

Can I return or exchange items in the box?

We only except returns / exchanges for items that are damaged, defected, or the size sent was not the size which was ordered.

Join our happy brides to be!